Privacy Policy
Effective Date: July 2nd, 2024
Last Updated: July 2nd, 2024
Introduction
At Revêtement C3, we are committed to protecting the privacy and personal information of our clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with Canadian privacy laws and Quebec’s Law 25.
By using our services or visiting our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of personal information through our website’s contact forms and service requests:
Names
Email addresses
Phone numbers
2. How We Use Your Information
We use the collected information solely for the following purposes:
To communicate with you regarding scheduling and providing quotes for our siding installation services.
To follow up on service requests or inquiries.
3. Sharing Your Information
We do not share your personal information with third parties. It is used exclusively within our organization for the purposes outlined above.
4. Data Storage and Security
Your personal information is securely stored in our Customer Relationship Management (CRM) system and WordPress, both of which are protected by two-step verification processes to prevent unauthorized access.
We employ industry-standard security measures, including encryption and access controls, to protect your personal information from unauthorized access, disclosure, or misuse.
5. Retention of Personal Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to complete your project. Once these purposes have been achieved, we will securely delete your information from our systems.
6. Your Rights and Choices
You have the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request correction of any inaccurate or incomplete information.
Deletion: Request deletion of your personal information.
To exercise any of these rights, please contact us at: comptabilite@c3revetement.ca
7. Compliance with Quebec’s Law 25 and Other Regulations
To comply with Quebec’s Law 25 and other applicable privacy laws, we have implemented the following measures:
Privacy Officer: Our designated privacy officer is Olivier Croteau. For privacy-related inquiries or concerns, you can contact him at olivier.croteau@c3revetement.ca.
Consent Management: We obtain your explicit consent before collecting, using, or sharing your personal information, and you may withdraw your consent at any time.
Breach Notification: In the event of a data breach, we will promptly notify affected individuals and the appropriate regulatory bodies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at:
Revêtement C3
Email: comptabilite@c3revetement.ca
Privacy Officer: Olivier Croteau
Email: olivier.croteau@c3revetement.ca
By adhering to these practices, Revêtement C3 ensures that your personal information is handled responsibly and in compliance with all applicable privacy laws.